FREQUENTLY ASKED QUESTIONSHere we will try and address many of the most popular questions that our fans ask us about the Ultimate Callout Challenge and DPI Expo
Q. I purchased my tickets to UCC with an event shirt, when can I expect to receive it?
A. If you ordered any type of ticket for UCC (Friday Pass, Saturday Pass, Sunday Pass, 3 Day Pass, with event shirt, without event shirt) you will NOT receive anything physical in the mail. You will receive an email confirmation ONLY. Save your printed ticket to redeem it at the DPI Trailer for your event shirt.
Q. Where can I order tickets to UCC?
A. With the newly redesigned UltimateCalloutChallenge.com website, you can easily click on the Tickets link to take you to all of our events tickets. Event tickets can be purchased directly through this website.
Q. Are Kids Free?
A. Kids 10 and under are FREE.
Q. Can I buy tickets at the gate?
A. Yes, you can buy tickets at the gate. Gate ticket prices may be slightly higher than ordering them online.
Q. I can’t find my email with my tickets, how can I retrieve them?
A. Please use our Contact page to send us an email and we can walk you through the steps to printing your tickets.<br /> We recommend that everyone print their tickets as soon as they receive them.
Q. Can I use a credit/debit card at the gate?
A. Can I use a credit/debit card at the gate? Yes, we accept debit,credit and cash at the gate. We do not accept checks.
Q. Does my name have to be on the ticket?
A. No, your name does not need to be on the ticket. We do not check the names on the tickets.
Q. If I can’t go to UCC anymore, can I can get a refund?
A. Unfortunately, we do not issue refunds under any circumstances.
Q. What if my wristband falls off or I lose it?
A. It is your responsibility to keep your wristband on the entire duration of UCC. You will held responsible and asked to buy another ticket if your wristband falls off, is lost or ripped.
Q. I have questions about my ticket order, who do I contact?
A. If you have questions about your ticket order, please use our Contact UCC form
Q. If I registered for the Show and Shine at UCC, what do I do?
A. If you registered for the Show and Shine, someone with the UCC will reach out with details. Please note that your UCC Show and Shine does NOT include a 3 Day Pass.
Q. Will event shirts be available at UCC?
A. Yes, event shirts will be available while supplies last in the DPI Trailer at UCC.
Q. Can I leave and come back in?
A. Yes, you can leave. To enter the event again, just present your wristband.
Q. Can I camp at Lucas Oil Raceway?
A. Lucas Oil partners with Raceview Family Campground across the road from Lucas Oil Raceway. If you have questions about or want a campsite, please contact Raceview Family Campground at 317-852-5737. There will be a trolly to take you to and from UCC.
Q. Where can I find a list of the competitors at UCC?
A. Each spectator will receive a UCC Program that includes a list of competitors. You can also view truck numbers, names and current standings at UltimateCalloutChallenge.com during UCC.
Q. Where is UCC?
A. UCC is at Lucas Oil Raceway located at 10267 East, US-136, Indianapolis, IN 46234. Spectators, use the main entrance.